Delivery & Returns
How long will my order take to be delivered?
Can my order be delivered tomorrow
As all our items are hand made you can check their availability for next day delivery by simply texting the words: 'POST READY' along with the product name/s, size/s to: +447853491610. We will confirm within 30 minutes whether or not your chosen item/s are available for immediate dispatch.
To be eligible for next day delivery, please check availability (as mentioned above) and place your order by 1pm.
Do you make custom items?
Do you ship internationally?
How much will delivery cost?
Standard Delivery: £4.50 tracked (United Kingdom)
Next Day Delivery: £10 (United Kingdom: please contact us before you choose this option as it may prevent your order from being processed in time)
Can I return or exchange my purchase?
If you need to return your purchase please do remember that you have to take reasonable care of the products while you have them. Here are a few simple guidelines:
Unfortunately due to hygiene reasons, fabric FACE MASKS may only be returned if they are unopened.
Items are well packaged in order for them to arrive in the same high standard they left the workroom.
You have 14 days from the receipt of goods to return your items in order to exchange/receive a refund.
You can open the packaging to look at and try on the garments.
Don't try on products whilst wearing strong perfume or a deodorant that may leave a scent or marks.
When returning please retain proof of postage.
Don't remove tags or labels.
Keep and include the original packaging with your return.
All payments and refunds will be sent via PayPal/Bank transfer (online banking).
Last Dates For Christmas Delivery!
Standard UK Delivery: December 19th
Overseas Standard Delivery: December 11th
Next Day UK Delivery: December 22nd
Christmas Eve Delivery (UK): If the delivery address is located within London or its surrounding areas within a 5 mile radius you can even order on Christmas Eve by 12 mid-day and receive your order the same day, this is subject to your chosen item/s availability so please call +447853491610 to confirm this before ordering. (There is a £15 charge for this service).